Legal

Legal center

Every agreement and disclosure that governs your use of Visibility Zone, published in full. Nothing here is behind a sales conversation or a signature request.

All documents effective July 26, 2026

Privacy Policy

What we collect, why, how long we keep it, and your rights under GDPR, UK GDPR, CCPA/CPRA and other US state privacy laws.

Read the policy →

Terms of Service

The master agreement covering the API, the platform and professional services — including liability, warranties and dispute resolution.

Read the terms →

Cookie Policy

Exactly which cookies this site sets, what each one does, and how to change your choice at any time.

Read the policy →

Data Processing Addendum

GDPR Article 28 processor terms, EU Standard Contractual Clauses, the UK Addendum and our Annex II technical measures. Incorporated automatically for every customer.

Read the DPA →

Acceptable Use Policy

What you may not do with a multimodal analysis API — including our position on biometric identification, covert surveillance and content you have no rights to.

Read the policy →

Subprocessors

Every third party that may process customer data, what they do, what they see and where they are located. Thirty days' notice before we add one.

See the list →

Contracting entity

Visibility Zone LLC
1209 Mountain Road PL NE, STE N
Albuquerque, NM 87110, United States
[email protected] · Attn: Legal

Agreements are governed by the laws of the State of New Mexico, United States. Where a signed order form or enterprise agreement exists between you and Visibility Zone LLC, that document controls to the extent it conflicts with the standard terms published here.

Common requests

You needWhat to do
A countersigned DPA for procurementEmail Attn: Legal with your entity details — we return a signed copy.
To exercise a privacy rightEmail Attn: Privacy. See the policy for what we need to verify you and our response deadlines.
A completed security questionnaireEmail Attn: Security. Start with Trust & Security, which answers most of them.
To report abuse of the serviceEmail Attn: Abuse — see the Acceptable Use Policy.
To notify us of a legal claimWritten notice to the registered address above.

When we make material changes to any document on this page, we update its effective date and notify account owners by email before the change takes effect.