1. Our commitment
Visibility Zone LLC is committed to ensuring that our website and products are accessible to people with disabilities, including people who use screen readers, keyboard-only navigation, screen magnification, speech recognition software, or who need reduced motion or high contrast.
Accessibility is not a one-time project. We treat it as an ongoing obligation and review it as part of how we build and change the site.
2. Conformance status
The Web Content Accessibility Guidelines (WCAG) define requirements for making web content more accessible. It has three levels of conformance: Level A, Level AA and Level AAA.
Stated plainly. visibilityzone.com is partially conformant with WCAG 2.2 Level AA. "Partially conformant" means that some parts of the content do not yet fully conform to the standard. We have not commissioned an independent third-party accessibility audit or a VPAT, and we will not claim full conformance until we have verified it. Known gaps are listed in section 5.
3. Measures we take
The following are implemented across this website today:
- Semantic structure. Pages use landmark elements, a single main heading and a sequential heading hierarchy so screen reader users can navigate by structure.
- Keyboard access. All interactive controls are reachable and operable with a keyboard, and a visible focus indicator is preserved rather than removed.
- Colour contrast. Body text and interface text are designed to meet the 4.5:1 minimum contrast ratio against their backgrounds, and large text to meet 3:1.
- Colour is not the only signal. Status and meaning are conveyed with text or shape in addition to colour.
- Reduced motion. Background animation, scroll reveals, carousel auto-advance and hover transitions are disabled automatically when your system requests reduced motion via
prefers-reduced-motion. - Responsive and zoomable. The layout reflows down to a 320 px viewport without horizontal scrolling, and page zoom is never disabled.
- Accessible names. Icon-only controls and links carry descriptive labels for assistive technology.
- Readable text. Text is real text rather than images of text, so it can be resized, restyled or read aloud.
4. Compatibility
This site is designed to work with recent versions of major browsers — Chrome, Safari, Firefox and Edge — used together with the assistive technologies built into current operating systems, including VoiceOver on macOS and iOS, NVDA and Narrator on Windows, and TalkBack on Android. It may not work reliably with browsers more than two major versions old.
5. Known limitations
We would rather list these than let you discover them:
- Auto-advancing carousels. The GEO Score examples on the homepage advance automatically every few seconds. They can be controlled with the pagination buttons, and auto-advance is disabled under reduced-motion settings, but there is no explicit pause button. We intend to add one.
- Glass and translucency. The visual design uses translucent surfaces. We have targeted contrast minimums throughout, but some decorative edges and shadows have lower contrast than surrounding text.
- Code examples. Documentation code blocks scroll horizontally on narrow screens. The content is real text and is readable by assistive technology, but the horizontal scroll region may be awkward with some input methods.
- Data tables. Wide tables in the legal and documentation pages scroll horizontally within their own container on small screens.
- No independent audit. Our assessment is based on internal review and automated checks, not a formal third-party evaluation.
6. Feedback and assistance
If you encounter a barrier on this site, or you need information from it provided in a different format, please tell us — we treat these reports as bugs, not suggestions.
Email [email protected] with the subject line Attn: Accessibility, or write to Visibility Zone LLC, 1209 Mountain Road PL NE, STE N, Albuquerque, NM 87110, United States.
Please include the page address, what you were trying to do, and the browser and assistive technology you were using. We aim to acknowledge accessibility reports within two business days and to provide a substantive response, including a remediation timeline, within ten business days. If you need content in an alternative format, we will provide it at no charge.
7. Formal complaints
If you are not satisfied with our response, you may escalate the matter to us in writing at the postal address above, marked Attn: Legal. Users in the United States may also contact the U.S. Department of Justice Civil Rights Division regarding rights under the Americans with Disabilities Act. Users in the European Union may contact the national enforcement body responsible for accessibility in their member state.